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| What to do if you have a Defaulted Loan |
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| Rehabilitation of a Defaulted Loan - Under the loan rehabilitation program you and your loan holder agree on a reasonable and affordable payment plan for nine (9) consecutive payments. Rehabilitating your loan will remove the default status. For more information regarding rehabilitating your defaulted loans, please contact: Annie.Fedd@fldoe.org. |
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| Reinstatement of Eligibility - If a borrower makes satisfactory payment arrangements on a defaulted student loan(s) and makes six (6) (on-time, reasonable, and affordable consecutive voluntary payments), the borrower may regain eligibility for student financial aid funds. For more information regarding reinstatement of eligibility, please contact: Andres.Bermudez@fldoe.org or utilize the Reinstatement of Eligibility link. |
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| Repurchase - A lender may repurchase a borrower's loan(s), removing the default status if a loan was inadvertently placed in default due to circumstances such as: error in posting borrower payments to account, information obtained demonstrating borrower should not be delinquent or in default status, student still in school, delay in processing deferment, or other reasons determined by guarantor. For more information regarding repurchase, please contact: Dottie.Kirkland@fldoe.org.
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| Repayment Agreement - A borrower may make payments on their defaulted loan(s) through OSFA or a collection agency representing OSFA and directly from their bank account(s) with MasterCard, or Visa Credit Cards utilizing the FLDOE/FFELP Online Payments system. A document with frequently asked questions may be viewed at Remote Payments Online FAQs". Please call 1-800-366-3475 if additional assistance is required. |
