| Office of Student Financial Assistance |
| 1940 North Monroe Street, Suite 70 |
| Tallahassee, Florida 32303-4759 |
| |
| The Office of Student Financial Assistance, Federal Programs administers the Federal Family Education Loan Programs (FFELP) to assist Florida students with the cost of postsecondary education. There are several types of education loans currently offered under the FFELP: Subsidized Federal Stafford loan, Unsubsidized Federal Stafford loan, Federal PLUS loan and Federal Consolidation loan. |
| |
| Program Area |
Name |
Phone |
Email Address |
| |
| OSFA Bureau Chief |
Janie Westberry |
850-410-6810 |
Janie.Westberry@fldoe.org |
| Director of Market Development |
Lori Auxier |
850-212-2997 |
Lori.Auxier@fldoe.org |
| Default Prevention Manager |
Scott Krueger |
850-212-1108 |
Scott.Krueger@fldoe.org |
| Outreach Representative |
Armando Salas-Amaro |
850-264-6008 |
Armando.Salas-Amaro@fldoe.org |
| Outreach Representative |
Stephanie Durdley |
850-322-6219 |
Stephanie.Durdley@fldoe.org |
| Outreach Representative |
Reyonna Parrish |
850-294-8299 |
Reyonna.Parrish@fldoe.org |
| Outreach Representative |
Robin Blank |
850-264-6008 |
Robin.Blank@fldoe.org |
| Outreach Representative |
Gerri McCormick |
850-322-6498 |
Gerri.McCormick@fldoe.org |
| Outreach Representative |
Abraham Otero |
850-980-5518 |
Abraham.Otero@fldoe.org |
| Director of Claims and Recovery |
LouAnne Standley |
850-245-1983 |
LouAnne.Standley@fldoe.org |
| Claims, Supervisor |
Dottie Kirkland |
850-245-1986 |
Dottie.Kirkland@fldoe.org |
| Claims, Supervisor |
Donnie Kershaw |
850-245-1966 |
Donnie.Kershaw@fldoe.org |
| Bankruptcy, Specialist |
Susan Sheard |
850-245-1981 |
Susan.Sheard@fldoe.org |
| Repurchase Coordinator |
Dottie Kirkland |
850-245-1986 |
Dottie.Kirkland@fldoe.org |
| Death/Disability, Specialist |
Annie Fedd |
850-245-1954 |
Annie.Fedd@fldoe.org |
| Treasury Offset Program Coordinator |
Heather Johnson |
850-245-1978 |
Heather.Johnson@fldoe.org |
| Administrative Wage, Garnishment, Supervisor |
Kilisha Peterson |
850-245-1956 |
Kilisha.Peterson@fldoe.org |
| Director of Training |
Kelly Harrison |
850-410-6820 |
Kelly.Harrison@fldoe.org |
| Director of Policy & Institutional Review |
Jose´ Lorenzo |
850-410-6808 |
Jose.Lorenzo@fldoe.org |
| Program Policy Manager |
Reitha Scott |
850-410-6846 |
Reitha.Scott@fldoe.org |
| Participation Agreements, Program Specialist |
Onaleah McClellan |
850-410-6852 |
Onaleah.McClellan@fldoe.org |
| Institutional Review, Supervisor |
Judith Royce |
850-410-6847 |
Judith.Royce@fldoe.org |
| Correspondence Unit Supervisor |
Nancy Hubener |
850-245-1932 |
Nancy.Hubener@fldoe.org |
| Customer Service Supervisor |
Andres Bermudez |
850-410-6832 |
Andres.Bermudez@fldoe.org |
| Default Aversion, Manager |
Jeanie Carter |
850-410-5227 |
Jeanie.Carter@fldoe.org |
| Director of FFELP Operations |
To Be Announced |
|
|
| Director of Guarantee Processing |
Marlene Norrell |
850-410-5238 |
Marlene.Norrell@fldoe.org |
| Foreign School Specialist |
Karen Hurrell |
904-745-3091 |
Karen.Hurrell@fldoe.org |
| Records Maintenance, Program Specialist |
Gloria Gilliam |
850-245-1834 |
Gloria.Gilliam@fldoe.org |
| Guarantee Processing, Program Specialist |
Allie Willis |
850-410-5243 |
Allie.Willis@fldoe.org |
| NSLDS, SSCR, Program Specialist |
Joe Chulak |
850-245-1833 |
Joe.Chulak@fldoe.org |
| Consolidations, Program Specialist |
Gloria Gilliam |
850-245-1834 |
Gloria.Gilliam@fldoe.org |
| Loan Rejects, Program Specialist |
Elaine Fletcher |
850-410-5230 |
Elaine.Fletcher@fldoe.org |
| Data Center Director |
Henry Cummings |
850-410-5240 |
Henry.Cummings@fldoe.org |
| IT Supervisor |
Mike Tuckerman |
850-410-6823 |
Mike.Tuckerman@fldoe.org |
