FLORIDA AUTOMATED SYSTEM FOR TRANSFERRING EDUCATIONAL RECORDS
FLORIDA DEPARTMENT OF EDUCATION
OFFICE OF APPLICATION DEVELOPMENT AND SUPPORT (OADS)

Effective: December 9, 2012
Revised:

CONTACT INFORMATION

The FASTER system collects and transmits a wide variety of data, and is utilized to exchange transcripts between school districts, community colleges, universities, and technical centers. If you have questions about the data that is found in the FASTER formats, please refer to the list below for the contact and office best suited to address your question.

As your primary contact, schools should direct questions to their district office initially. District offices receive a daily error report that shows transcripts that were submitted but failed to pass the FASTER and Bright Futures edits. Your district is always the best source of information and should be contacted initially with any non-technical questions.

CONTACT AREA

CONTACT

TELEPHONE NUMBER

Bright Futures Bright Futures Helpdesk 1-888-827-2004
Data Transmissions Northwest Regional Data Center (850) 245-3500
Technical Centers Tara Goodman (850) 245-9002
Migrant Students Jay Rembert (850) 245-0811
Talented 20 Tameka Thomas (850) 245-0845
Teacher Certification Jodi Wilder (850) 245-0606

If you are experiencing technical issues involving the exchange of FASTER data that cannot be resolved at the district level or through the contact list above, the staff in the Office of Application Support (OADS) can provide you with assistance in resolving these technical issues. If you have questions or experience problems submitting or retrieving records via the FASTER system, contact the OADS staff at the e-mail address below. A technician will be in touch with you at our earliest possible convenience.

TECHNICAL CONTACT

E-MAIL ADDRESS

FASTER/Bright Futures - Technical (OADS) FSTR@fldoe.org