| Office of Student Financial Assistance |
| 325 West Gaines St, Suite 1314 |
| Tallahassee, Florida 32399-0400 |
| |
| The Office of Student Financial Assistance, Federal Programs administers the Federal Family Education Loan Programs (FFELP) to assist Florida students with the cost of postsecondary education. There are several types of education loans currently offered under the FFELP: Subsidized Federal Stafford loan, Unsubsidized Federal Stafford loan, Federal PLUS loan and Federal Consolidation loan. |
| |
| Program Area |
Name |
Phone |
Email Address |
| |
| OSFA Bureau Chief |
Levis Hughes |
850-410-6842 |
Levis.Hughes@fldoe.org |
| Director of Outreach Services |
Lori Auxier |
561-292-6002 |
Lori.Auxier@fldoe.org |
| Manager of Outreach Services |
Jan Smith |
850-245-1822 |
Jan.Smith@fldoe.org |
| Outreach Representative |
Armando Salas-Amaro |
305-265-8665 |
Armando.Salas-Amaro@fldoe.org |
| Outreach Representative |
Stephanie Rosh |
727-738-6498 |
Stephanie.Durdley@fldoe.org |
| Outreach Representative |
Reyonna Parrish |
850-410-6830 |
Reyonna.Parrish@fldoe.org |
| Outreach Representative |
Robin Blank |
561-357-4837 |
Robin.Blank@fldoe.org |
| Outreach Representative |
Gerri McCormick |
407-207-4944 |
Gerri.McCormick@fldoe.org |
| Outreach Representative |
Pedro "Pete" Hernandez |
850-245-1821 |
Pedro.Hernandez@fldoe.org |
| Director of Claims and Recovery |
LouAnne Standley |
850-245-1983 |
LouAnne.Standley@fldoe.org |
| Claims, Supervisor |
Dottie Kirkland |
850-245-1986 |
Dottie.Kirkland@fldoe.org |
| Bankruptcy, Specialist |
Susan Sheard |
850-245-1981 |
Susan.Sheard@fldoe.org |
| Repurchase Coordinator |
Dottie Kirkland |
850-245-1986 |
Dottie.Kirkland@fldoe.org |
| Death/Disability, Specialist |
Annie Fedd |
850-245-1954 |
Annie.Fedd@fldoe.org |
| Treasury Offset Program Coordinator |
Heather Johnson |
850-245-1978 |
Heather.Johnson@fldoe.org |
| Reinstatement of Title IV Eligibility Specialist |
Andres Bermudez |
850-410-6832 |
Andres.Bermudez@fldoe.org |
| Administrative Wage, Garnishment, Supervisor |
Kilisha Peterson |
850-245-1956 |
Kilisha.Peterson@fldoe.org |
| Director of Training |
Barbara Dombrowski |
850-410-6820 |
Barbara.Dombrowski@fldoe.org |
| Director of Policy & Institutional Review |
Jose´ Lorenzo |
850-410-6808 |
Jose.Lorenzo@fldoe.org |
| Program Policy Manager |
Reitha Scott |
850-410-6846 |
Reitha.Scott@fldoe.org |
| Participation Agreements, Program Specialist |
Onaleah McClellan |
850-410-6852 |
Onaleah.McClellan@fldoe.org |
| Institutional Review, Supervisor |
To Be Announced |
|
|
| Correspondence Unit Supervisor |
Nancy Hubener |
850-245-1932 |
Nancy.Hubener@fldoe.org |
| Customer Service Supervisor |
Andres Bermudez |
850-410-6832 |
Andres.Bermudez@fldoe.org |
| Default Aversion, Manager |
Jeanie Carter |
850-410-5227 |
Jeanie.Carter@fldoe.org |
| Director of FFELP Operations |
To Be Announced |
|
|
| Director of Guarantee Processing |
Marlene Norrell |
850-410-5238 |
Marlene.Norrell@fldoe.org |
| Foreign School Specialist |
Elaine Fletcher |
850-410-5230 |
Elaine.Fletcher@fldoe.org |
| Records Maintenance, Program Specialist |
Gloria Gilliam |
850-245-1834 |
Gloria.Gilliam@fldoe.org |
| Guarantee Processing, Program Specialist |
Debby Terfinko |
850-410-5245 |
Debby.Terfinko@fldoe.org |
| NSLDS, SSCR, Program Specialist |
Joe Chulak |
850-245-1833 |
Joe.Chulak@fldoe.org |
| Consolidations, Program Specialist |
Gloria Gilliam |
850-245-1834 |
Gloria.Gilliam@fldoe.org |
| Loan Rejects, Program Specialist |
Elaine Fletcher |
850-410-5230 |
Elaine.Fletcher@fldoe.org |
| Data Center Director |
Jan Long |
850-245-1813 |
Jan.Long@fldoe.org |
| IT Supervisor |
Mike Wade |
850.245.1836 |
Mike.Wade@fldoe.org |
